This article was first published on Telecoms.com.
Leading analyst firm Gartner described the Metaverse as the ‘next version of the internet’. In these shared and interconnected virtual 3D spaces people can work, play games, socialise, be entertained, shop, learn and do a lot of other stuff we do in a physical world – only it’s done virtually.
How CSPs measure their own performance is changing. Over the last couple of years, new KPIs have started to appear in the CSPs’ annual reports. These include percentage of customer interactions through digital channels and revenues from non-connectivity offers such as entertainment and financial services.
This article was first published in Connect-World North America.
With the rollout of stand-alone 5G, many of the 5G use cases and new business models that the industry has been waiting for will become a reality. At last, the ability for service providers to go ‘beyond connectivity’ will be here.
This article was first published in RCR Wireless.
According to the European Commission, over 99% of European businesses are classified as SMEs (small to medium enterprises). To fit in this sector companies need to employ less than 250 staff, and the vast are described as micro-businesses employing less than 10 staff.
The current rollout of fibre networks has been compared to a gold rush. Governments and equity firms are pumping billions into new fibre networks in order to ensure fast and fair broadband access for all. New fibre network providers are advertising faster broadband speeds at lower costs than the incumbent operators. Some of these new providers are selling direct to consumers and businesses while...
Our good friends at Nokia recently published the results of an operator survey on how ready operators’ systems are for 5G. They surveyed 100 CSPs across the globe to get a view on how 5G services for consumer and enterprise, new 5G business models, and revenue drivers will impact BSS.
I think it’s fair to say that when the Omicron variant of Covid appeared in late December, a lot of people in the industry feared the worst for MWC22. Would the event be cancelled, would it be postponed, and if it did go ahead, would anyone go?
This article was first published in Mobile Magazine.
Value-based pricing is when a product or service is priced based on the perceived value it delivers to customers. It has many benefits for the service provider including how to improve the business and the product to better meet current and future customer needs.
This article was first published in Vanilla Plus.
Software has become an increasingly vital aspect of the competitiveness of service providers. It largely influences how agile, differentiated, and efficient their business can be when the market is moving towards an increased focus on digital self-service and automation, and CSPs are operating in a market where change is constant. In such a...