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My API Story: New Revenue Streams Beyond Connectivity

This article was first published on TM Forum's website Ailis Claassen interviewed Qvantel's Chief Product Officer Mahender Nandikonda  about the TM Forum Open API program.

Generative AI and Telecoms – How to Best Navigate Through the Potential Trough of Disillusionment

This article was first published in

Anyone who has worked in telecoms technology will have seen new tech come and go. Some have been more hyped than others, and generally the greater the hype (and associated expectations) the greater the initial disappointment when the technology is rolled out. Is generative AI going to be any different given the amount of investment and momentum...

Faster Time to Market: The One Constant Requirement from BSS

This article was first published in The Fast Mode.

For years telecom vendors have been trotting out the ‘faster time to market’ line like a mantra. It doesn’t matter if they’re selling network equipment, BSS, apps, or cloud services, the ‘faster time to market’ promise is always in the marketing department’s list of benefits and promises.

Want to Improve Customer Care Performance? Use a Generative AI Copilot

Generative AI is one of the hottest tech topics in 2023. In telecoms, several CSPs have already started to deploy Generative AI into their operations. Almost all CSPs are investigating where and how Generative AI could be used and consensus is that the first use of Generative AI will be to support customer operations, and specifically customer care.

How 5G SA Can Change the Digital Value Chain in the CSPs’ Favour

This article was first published in RCR Wireless.

5G+ and 5G Ultra are two of the names that Communication Service Providers (CSPs) have given their new 5G SA (Standalone) services. Having a cool, new name that differentiates 5G SA from existing 5G NSA (non Standalone) services makes perfect sense as for the majority of customers, 5G NSA is really just faster 4G.

It’s Official – No/Low Code Is “The Next Big Thing”

Ask anyone in a CSP what their top ask from BSS is and across the board, you’ll pretty much get the same answer: Agility. However, as the rate of change is accelerating in telecoms, agility is a moving target. Once a CSP has implemented changes to become more agile, the market has already evolved and so the CSP has to look at the next level of agility. There’s no end goal here. For CSPs, change...

Vision Pro – Can It Be Better With 5G?

Apple don’t make a wide range of products, but the ones they make tend to be very, very successful. The recent launch of Apple’s Augmented Reality (AR) Vision Pro headset at the Apple Worldwide Developers Conference (WWDC) in early June has therefore gathered a fair amount of interest and a lot of media coverage. One of the big questions is what will this mean for CSPs? Given that Vision Pro...

Ensuring Best Practices When Running on AWS Public Cloud

When running software in AWS public cloud, it is important make sure that you follow the best practices specified by the leading hyperscaler. This will make cloud architecture fool-proof and free of vulnerabilities. Reviewing the state of cloud workloads against AWS Well-Architected Framework Review and implementing best practices can help to discover untapped opportunities for cost reductions,...

B2B BSS - It’s Time to Get Rid of Technical Debt

This article was first published in The Fast Mode.

When any industry undergoes significant change the legacy systems that have been used for years start to struggle to cope with new advances. The sticking plaster approach of throwing more money and resources at legacy systems in order to get them to just about cope with the demands of the business will work for a short time.

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