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Enabling Service Providers to Take Centre Stage in the 5G Value Chain

This article was first published in Connect-World North America.

With the rollout of stand-alone 5G, many of the 5G use cases and new business models that the industry has been waiting for will become a reality. At last, the ability for service providers to go ‘beyond  connectivity’ will be here.

The Need to Move from 'Call Now' to 'Buy Now'

This article was first published in RCR Wireless.

According to the European Commission, over 99% of European businesses are classified as SMEs (small to medium enterprises). To fit in this sector companies need to employ less than 250 staff, and the vast are described as micro-businesses employing less than 10 staff.

After the Gold Rush: Preparing for the Future in the Fibre Market

The current rollout of fibre networks has been compared to a gold rush. Governments and equity firms are pumping billions into new fibre networks in order to ensure fast and fair broadband access for all. New fibre network providers are advertising faster broadband speeds at lower costs than the incumbent operators. Some of these new providers are selling direct to consumers and businesses while...

5G: How to Prepare for the Unexpected

Our good friends at Nokia recently published the results of an operator survey on how ready operators’ systems are for 5G. They surveyed 100 CSPs across the globe to get a view on how 5G services for consumer and enterprise, new 5G business models, and revenue drivers will impact BSS.

MWC: It's Big, It's Busy and It's Back

I think it’s fair to say that when the Omicron variant of Covid appeared in late December, a lot of people in the industry feared the worst for MWC22. Would the event be cancelled, would it be postponed, and if it did go ahead, would anyone go?

The Move from Commodity-Based to Value-Based Pricing

This article was first published in Mobile Magazine.

Value-based pricing is when a product or service is priced based on the perceived value it delivers to customers. It has many benefits for the service provider including how to improve the business and the product to better meet current and future customer needs. 

The Evolution of BSS: Enabling Service Providers to Take Control

This article was first published in Vanilla Plus.

Software has become an increasingly vital aspect of the competitiveness of service providers. It largely influences how agile, differentiated, and efficient their business can be when the market is moving towards an increased focus on digital self-service and automation, and CSPs are operating in a market where change is constant. In such a...

Digital Transformation Reaches Adolescence - What’s Next?

This article was first published in The Fast Mode.

If 2021 was about digital transformation hitting adolescence but not quite maturity and 5G starting to tilt revenues upwards, then 2022 is going to see increased focus on the digitalisation of the customer experience through the start of hyper-personalisation activities.

The Opportunities and Challenges of Digitalisation for CSPs

This article was first published in Connect World Latin America.

Across a variety of industries, many companies have started to build and implement their digital transformation strategies and launch new digital services in a bid to stand out and stay competitive in their respective markets. The strong consumer preference for more digital services with the likes of 24/7 self-service and other...