The potential for network APIs to kick start operators’ revenue growth renewal was brought into sharp focus recently when some of the world’s largest operators and Ericsson announced a new venture to sell network APIs on a global basis. The list of operators involved in this venture includes América Móvil, AT&T, Bharti Airtel, Deutsche Telekom, Orange, Reliance Jio, Singtel, Telefonica, Telstra,...
Helsinki, 27 August 2024 – Qvantel, a leader in Digital BSS, today announced that they have signed an agreement with Nokia who will resell Qvantel Flex BSS alongside their own Cloud and Network Services business applications. Qvantel and Nokia are long-term partners and the signing of this reseller agreement by Nokia further strengthens the partnership.
Have you ever taken the time to read the annual reports and accounts of different telecoms operators? It may not be the most exciting way to spend an afternoon, but if you work in telecoms it’s well worth the effort as it provides a view on KPIs and how operators define and measure success and what their strategic objectives are. Reading the KPIs of some operators is like time travel. All of a...
This article was first published in RCR Wireless News.
The vast majority of CSPs have digitally transformed the systems and automated many of the processes to support their B2C customers. Many are now turning their attention to transforming the systems that they use to support their B2B customers.
47% of complaints from customers to their mobile operators are about network related issues, such as loss of service outages or poor connection speed. For fixed broadband operators that figure jumps to 66%*. But often customer care agents and bots don’t have access to the network data to give a reason for the network issues and have no idea when the issue is going to be fixed. Maybe this would...
Each year, the leading consulting firm, PWC carries out a CEO survey. They ask CEOs, from a range of industries, what their most important priorities are. In telecoms, the number 1 priority on the CEOs’ to-do list was ‘reinventing the telecoms model’.
Efficiency of AI Assisted Customer Care and Agility Enabled by No/Low Code BSS on Display at DTW
Helsinki, Finland, 5 June 2024 - Qvantel, a front-runner in Digital BSS, today announced the innovative solutions and advances that it will showcase at TM Forum’s Digital Transformation World (Copenhagen, 18-20 June). These include:
Helsinki, Finland, 22 May 2024 - Qvantel, a front-runner in Digital Business Support Systems (BSS), announced today that it has achieved the Amazon Web Services (AWS) Outposts Ready designation, part of the AWS Service Ready Program. This designation recognizes that Qvantel and Qvantel Flex BSS have demonstrated successful integration with AWS Outposts deployments. AWS Outposts is a fully managed...
This article was first published in The Fast Mode.
Massive investment in network rollout and a build-it-and-they-will-come approach could describe the fibre broadband market in the last two years. We’ve been here before, as this is what happened in the 1990s with GSM (aka 2G), in the 2000s with 3G and in the 2010s with 4G.