The Hidden Cost of a Broken Customer Journey
When the customer journey starts on a platform outside your BSS, integration is more critical than ever.
News & Blog: blog
Why the MVNE Platform is now the Competitive Differentiator
For much of the last decade, the dominant logic in the MVNO market has been to compete on price. Price matters, but it becomes the only available lever when a platform cannot support a new pricing strategy or a new business model without an engineering change request or it takes six months to onboard a new partner. Operators with those constraints have, in practice, run out of other options.
AI Algorithmic Pricing: The Emerging Trend in Monetization
Every year leading analyst firm Gartner produces hype cycle reports about emerging technologies across different industries. In the Gartner Hype Cycle™ for Emerging Technologies in the Communications Industry, 2026* Qvantel is named as a Sample Vendor in the CSP Algorithmic Pricing category.
Digitel Venezuela: Emergency Response and Disaster Recovery
When disaster strikes, a telecommunications operator's response is measured in hours, not weeks. Digitel is a major telecommunications operator in Venezuela and the recent earthquakes required Digitel to quickly implement emergency response operations to ensure communications and continuity of operations.
5G AI Slices: Generating New B2B Revenue from the Network Edge
There is a constraint at the heart of 5G monetization that no amount of engineering can overcome: the speed of light. Light travels through fibre at around 200,000 kilometres per second. That sounds fast, until you need a round-trip network response in under 10 milliseconds. Send a packet from a base station in Dublin to a regional data centre and back and you have already burned most of that...
From Jazz to JazzWorld: Pakistan's Digital Transformation Story
Pakistan's digital economy has a new shape. What started as the country's dominant mobile operator is now JazzWorld: an integrated digital services company engaging 100 million users across connectivity, fintech, health-tech, entertainment, and enterprise cloud.
Beyond the SIM Card: Why MVNOs Need Agile BSS to Compete in a New Era
The global MVNO and MVNE market is expanding rapidly. According to GSMA Intelligence, the global MVNO count has surpassed 2,100 operators, representing more than a 60% increase over the past decade, with Latin America alone seeing nearly fivefold growth in the same period. New MVNOs are launching across verticals, from retail and banking to utilities and media, while established players are under...
Model Context Protocol (MCP), AI & the Increased Use of Natural Language to Interact with CSPs’ Systems
This article was first published in The Fast Mode.
As Agentic AI continues to roll out across many functions in Communications Service Providers (CSPs), the Model Context Protocol (MCP) is poised to become a major topic in 2026. Introduced by Anthropic in November 2024, MCP is an open-source layer that standardises how AI systems integrate and share data with external tools, systems, and data...
Enterprise Sovereignty and CSPs Controlling Their Own Destiny in the AI Era
Enterprise sovereignty refers to a CSP’s ability to retain full authority over its data, processes, models, and business outcomes that are free from unclear dependencies, vendor lock-in, or externally controlled intelligence. In highly regulated, mission-critical environments like telecoms, sovereignty is foundational to trust, resilience, and competitiveness. CSPs cannot do everything in-house,...