In October 2025 Walmart announced that soon customers would be able to make purchases directly from ChatGPT. This move to AI-first shopping is a game changer. According to Walmart “the retail experience shifts from reactive to proactive as it learns, plans and predicts, helping customers anticipate their needs before they do.”
Telecoms is no longer just about selling minutes and megabytes. The real question now is: where will the next wave of growth come from?
AI and B2B were the two of the hottest topics at the recent DTW-Ignite event in Copenhagen. AI was everywhere and the messaging and use cases are evolving from using AI to save money and increase efficiencies to how AI can help increase revenues by creating and selling new offers. At DTW-Ignite Qvantel covered off the two hottest topics at the event by showcasing how AI driven BSS can be used to...
I recently had the honour of being asked to speak on a panel session at Nokia’s Digital Experience Day in Dubai.
Recently I had a pleasure of delivering a keynote address to the Altán Summit in Acapulco, Mexico. Altán is a Qvantel key customer who offers wholesale mobile phone and Internet services for home and business.
This article was first published in The Fast Mode.
The telecom industry faces two major challenges: high costs and stagnant growth. Communications Service Providers (CSPs) must find innovative ways to enhance operational cost efficiency, especially as the core market for connectivity services experiences minimal growth. Simultaneously, they need to capitalise on emerging opportunities in high-growth segments such as Beyond Connectivity offerings...
This article was first published in The Fast Mode.
The GSMA has reported that CSPs can generate $400bn by selling 'beyond connectivity' enterprise technology services including cloud and data centres, cybersecurity, IoT, analytics, AI and many more.