News & Blog: blog

Model Context Protocol (MCP), AI & the Increased Use of Natural Language to Interact with CSPs’ Systems

This article was first published in The Fast Mode.

As Agentic AI continues to roll out across many functions in Communications Service Providers (CSPs), the Model Context Protocol (MCP) is poised to become a major topic in 2026. Introduced by Anthropic in November 2024, MCP is an open-source layer that standardises how AI systems integrate and share data with external tools, systems, and data...

Enterprise Sovereignty and CSPs Controlling Their Own Destiny in the AI Era

Enterprise sovereignty refers to a CSP’s ability to retain full authority over its data, processes, models, and business outcomes that are free from unclear dependencies, vendor lock-in, or externally controlled intelligence. In highly regulated, mission-critical environments like telecoms, sovereignty is foundational to trust, resilience, and competitiveness. CSPs cannot do everything in-house,...

5 Strategies to Unlock Profitable CSP Growth in the AI Era

This article was first published in Telecoms.com.

At the recent Qvantel Digital Leaders Summit in Dubai, the CEO of VEON Group delivered a powerful keynote speech stating that VEON is a digital services company that just happens to have telecoms licences. This was arguably the clearest statement yet, highlighting the fundamental transformation the telecoms industry is undergoing.

2026 – Increased Focus on AI, Data Sovereignty and Beyond Connectivity Growth

This article was first published in Developing Telecoms.

Over the last two years, the move by CSPs (communications service providers) to increase their offers beyond connectivity and sell a wide range of digital services has become an increasingly urgent priority, as connectivity revenue growth has been almost flat. At the same time, AI has moved from small-scale proof of concepts aimed at...

Using AI-Driven BSS and Autonomous Networks to Drive New B2B Revenues

According to leading analyst firm Omdia, B2B currently represents 40% of CSPs’ total revenues, but 80% of their growth potential. CSPs are taking note, and many are investing in building up enterprise divisions and developing partnerships so they can offer ICT solutions to B2B customers. There’s a big prize to be won here as GSMA has reported that the enterprise technology solutions market could...

AI Shopping is Here: What This Means for Telcos

In October 2025 Walmart announced that soon customers would be able to make purchases directly from ChatGPT. This move to AI-first shopping is a game changer. According to Walmart “the retail experience shifts from reactive to proactive as it learns, plans and predicts, helping customers anticipate their needs before they do.”

Where Are CSPs Placing Their Bets?

Telecoms is no longer just about selling minutes and megabytes. The real question now is: where will the next wave of growth come from?

The Hot Topics at DTW-Ignite 25

AI and B2B were the two of the hottest topics at the recent DTW-Ignite event in Copenhagen. AI was everywhere and the messaging and use cases are evolving from using AI to save money and increase efficiencies to how AI can help increase revenues by creating and selling new offers. At DTW-Ignite Qvantel covered off the two hottest topics at the event by showcasing how AI driven BSS can be used to...

Using AI to Monetize 5G SA

I recently had the honour of being asked to speak on a panel session at Nokia’s Digital Experience Day in Dubai.