Ofcom, the UK regulator, carries out an annual survey about customer satisfaction in telecoms. The most recent report, Comparing Customer Service: Mobile, Landline and Home Broadband published in May 2023 covered customer data from 2022. Although this report just covers the UK market, it could be fair assumption that most developed and competitive telecoms markets could have similar issues to...
Helsinki, 14 February 2024 – Qvantel, a leader in Digital BSS, today announced that it has been awarded a contract by multinational technology company SATEC Group to provide Qvantel Flex BSS to Telecom Namibia to support their digital transformation strategy. Telecom Namibia is providing the foundation to digitally transform Namibia and increase digital inclusion. By providing fixed-mobile...
A couple of recent reports have highlighted that BSS is set for a bit of a renaissance as service providers start to make the investments needed to grow their business.
Fibre broadband is helping to drive up revenues for operators. It commands a price premium of around 30% over non-fibre broadband and there is a strong market demand with customers willing to pay this premium. Add in government subsidies and assistance to make sure that high-speed connectivity is available to all and investors lining up to fund network roll-outs, then it’s no real surprise that...
Helsinki, 25 January 2024 – Qvantel, a leader in Digital BSS, announced the latest products and advances that it will showcase at MWC 2024 in Barcelona (26-29 February).
This article was first published in The Fast Mode.
Generative AI was the big tech story of 2023, and in telecoms, we’re starting to see CSPs use AI to improve operations. Additionally, the need to move beyond selling connectivity is driving CSPs to change in order to grow, impacting the technology they use to run their business. In this article, we explore four major trends for the telecoms...
This article was first published on TM Forum's website Ailis Claassen interviewed Qvantel's Chief Product Officer Mahender Nandikonda about the TM Forum Open API program.
This article was first published in Telecoms.com.
Anyone who has worked in telecoms technology will have seen new tech come and go. Some have been more hyped than others, and generally the greater the hype (and associated expectations) the greater the initial disappointment when the technology is rolled out. Is generative AI going to be any different given the amount of investment and momentum...
This article was first published in The Fast Mode.
For years telecom vendors have been trotting out the ‘faster time to market’ line like a mantra. It doesn’t matter if they’re selling network equipment, BSS, apps, or cloud services, the ‘faster time to market’ promise is always in the marketing department’s list of benefits and promises.