News & Blog

Qvantel Showcases Next Level of BSS Innovation to Drive CSP Growth at Digital Transformation World 2023

Qvantel Flex BSS, AI-Enabled Customer Care Co-Pilot, and Qvantel Flex Billing Service show how CSPs can achieve new levels of agility and grow their business.

Helsinki, 12 September 2023 – Qvantel, a leader in Digital Business Support Systems (BSS), today announced the latest BSS innovations that it will showcase at this year’s Digital Transformation World (DTW) in Copenhagen (19- 21 September).

Want to Improve Customer Care Performance? Use a Generative AI Copilot

Generative AI is one of the hottest tech topics in 2023. In telecoms, several CSPs have already started to deploy Generative AI into their operations. Almost all CSPs are investigating where and how Generative AI could be used and consensus is that the first use of Generative AI will be to support customer operations, and specifically customer care.

How 5G SA Can Change the Digital Value Chain in the CSPs’ Favour

This article was first published in RCR Wireless.

5G+ and 5G Ultra are two of the names that Communication Service Providers (CSPs) have given their new 5G SA (Standalone) services. Having a cool, new name that differentiates 5G SA from existing 5G NSA (non Standalone) services makes perfect sense as for the majority of customers, 5G NSA is really just faster 4G.

It’s Official – No/Low Code Is “The Next Big Thing”

Ask anyone in a CSP what their top ask from BSS is and across the board, you’ll pretty much get the same answer: Agility. However, as the rate of change is accelerating in telecoms, agility is a moving target. Once a CSP has implemented changes to become more agile, the market has already evolved and so the CSP has to look at the next level of agility. There’s no end goal here. For CSPs, change...

Vision Pro – Can It Be Better With 5G?

Apple don’t make a wide range of products, but the ones they make tend to be very, very successful. The recent launch of Apple’s Augmented Reality (AR) Vision Pro headset at the Apple Worldwide Developers Conference (WWDC) in early June has therefore gathered a fair amount of interest and a lot of media coverage. One of the big questions is what will this mean for CSPs? Given that Vision Pro...

Ensuring Best Practices When Running on AWS Public Cloud

When running software in AWS public cloud, it is important make sure that you follow the best practices specified by the leading hyperscaler. This will make cloud architecture fool-proof and free of vulnerabilities. Reviewing the state of cloud workloads against AWS Well-Architected Framework Review and implementing best practices can help to discover untapped opportunities for cost reductions,...

B2B BSS - It’s Time to Get Rid of Technical Debt

This article was first published in The Fast Mode.

When any industry undergoes significant change the legacy systems that have been used for years start to struggle to cope with new advances. The sticking plaster approach of throwing more money and resources at legacy systems in order to get them to just about cope with the demands of the business will work for a short time.

Qvantel Flex BSS Available in AWS Marketplace

SaaS based Digital BSS with out-of-the-box use cases allows CSPs to quickly support new services

Helsinki, 3 May 2023 – Qvantel, a leader in Digital Business Support Systems (BSS), announced the availability of Qvantel Flex BSS in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that...

5G, IoT, and the Move Beyond Connectivity

This article was first published in Southern Asia Wireless Communications.

In Southeast Asia, 5G is starting to be rolled out and several operators have even launched 5G standalone (SA) networks. For most existing users, 5G is just like a faster 4G – which is good, but only when 5G SA starts to be rolled out will communications service providers (CSPs) have an opportunity to take a much stronger...