Billing is central to BSS and it’s crucial that the billing function in BSS keeps ahead of the trends in telecoms. CSPs need this so they can monetise new services, new business models and be able to accommodate any payment options that customers will have. Plus, they’ll need to be able to quickly develop and manage pricing offers and cater for all new pricing permutations that the marketing...
Helsinki – 7th February 2022 - Qvantel, a leader in Digital BSS, announced that it has been represented in the 2022 Gartner Market Guide for CSP Customer Management and Experience Solutions. “CIOs at CSPs can use this Market Guide to identify market trends and hone sourcing strategies for customer management and experience solutions, targeting desired outcomes” according to Gartner®.
A jointly deployed solution will enable the greenfield operator to excel at customer service and roll out new service offerings and develop new revenue streams
Helsinki – 3rd February 2022 - Qvantel and Nokia today announced that the companies have been selected by Rock Connect to deploy cloud-native monetization and Digital BSS solution to support the Jamaican operator’s service launch and...
This article was first published in Mobile Magazine.
Value-based pricing is when a product or service is priced based on the perceived value it delivers to customers. It has many benefits for the service provider including how to improve the business and the product to better meet current and future customer needs.
This article was first published in Vanilla Plus.
Software has become an increasingly vital aspect of the competitiveness of service providers. It largely influences how agile, differentiated, and efficient their business can be when the market is moving towards an increased focus on digital self-service and automation, and CSPs are operating in a market where change is constant. In such a...
This article was first published in The Fast Mode.
If 2021 was about digital transformation hitting adolescence but not quite maturity and 5G starting to tilt revenues upwards, then 2022 is going to see increased focus on the digitalisation of the customer experience through the start of hyper-personalisation activities.
This article was first published in Connect World Latin America.
Across a variety of industries, many companies have started to build and implement their digital transformation strategies and launch new digital services in a bid to stand out and stay competitive in their respective markets. The strong consumer preference for more digital services with the likes of 24/7 self-service and other...
Finnish operator’s cloud-based digital transformation strategy delivers enhanced agility enabling world-leading customer data usage and increased ARPU
Helsinki – 10th November 2021 - Qvantel, a leader in Digital BSS, today announced a multi-year contract extension to supply its Qvantel Flex BSS to Finnish telecoms operator DNA. This sees the addition of fixed broadband and TV customers to Qvantel...
One of the talking points about no-code is that people working in business functions in companies can develop, test and implement changes to software with, as the name suggests, no coding required. This could be building a new offer in a product catalog or developing a new retention campaign for high value customers showing a high propensity to churn or any other business focused process.