Qvantel Supply Digital CRM to Mexican Operator Altán Redes to Support MNVO Operation

Qvantel implement digital system running on AWS in just 75 days

Helsinki, 16 December 2024 – Qvantel, a front runner in Digital BSS, today announced that it has implemented the CRM system from Qvantel Flex BSS for Mexican mobile operator Altán Redes.

Altán Redes will provide access to the CRM system, running on AWS, to over 70 different MVNOs (mobile virtual network operators). To enable rapid service launch Qvantel’s system was implemented in just 75 days. The configuration over coding approach of Flex, Qvantel’s library of out of the box use cases and running the system on AWS cloud contributed to a rapid implementation.

Jorge Ruiz, CTO, Altán Redes, “We want to enable rapid take-up of service from our MVNO partners and so help increase digital inclusion in Mexico. To make this happen, we need the MVNOs be able to quickly and easily on-board customers. We need to ensure that the mobile app we provide is easy to understand and use. All our processes need to be simple and as automated as much as possible and working with Qvantel ensures that we have the most agile system available to deliver the best customer experience possible.”

Rubén López, VP LATAM, Qvantel, “Increasing digital inclusion is now a priority for many operators in the region and we are proud to work with Altán Redes and their MVNO partners. Our implementation on AWS will support over 70 different MVNO brands which demonstrates that CRM system needs to be able to support ecosystems of many different brands in today’s digital markets. The system can on-board new MVNOs in days which is key to quickly expand to provide a nationwide sales and support network.” 

 

About Qvantel

Qvantel is leading the evolution of Digital BSS. Qvantel Flex BSS is a no / low code, cloud-native Digital BSS that is enabling communication service providers (CSPs) to quickly transform to digital service providers. By pioneering the use of no / low code technology in telecoms Qvantel Flex BSS enables CSPs to react quickly to new opportunities and develop new offers, processes and business models.

Headquartered in Finland, with over 20 offices worldwide, Qvantel is a global, product-based company. Our customers include leading CSPs, telecoms groups, MVNEs / MVNOs and digital-first sub-brands. Qvantel software delivers the best customer experience for mobile, fixed broadband, content and digital services.