Helsinki, 7 November 2024 – Qvantel, a front-runner in Digital BSS, today announced a major expansion in Asia with the launch of a new development and support centre in Bangladesh, in collaboration with the country’s most innovative digital operator and telecom service provider, Banglalink. This collaboration enables Qvantel to deliver local managed services, operations, and support to their...
Qvantel is excited to announce its participation in the Catalyst program at Innovate Asia, an event hosted by the TM Forum that mirrors their renowned DTW event in Europe.
The potential for network APIs to kick start operators’ revenue growth renewal was brought into sharp focus recently when some of the world’s largest operators and Ericsson announced a new venture to sell network APIs on a global basis. The list of operators involved in this venture includes América Móvil, AT&T, Bharti Airtel, Deutsche Telekom, Orange, Reliance Jio, Singtel, Telefonica, Telstra,...
Helsinki, 27 August 2024 – Qvantel, a leader in Digital BSS, today announced that they have signed an agreement with Nokia who will resell Qvantel Flex BSS alongside their own Cloud and Network Services business applications. Qvantel and Nokia are long-term partners and the signing of this reseller agreement by Nokia further strengthens the partnership.
Have you ever taken the time to read the annual reports and accounts of different telecoms operators? It may not be the most exciting way to spend an afternoon, but if you work in telecoms it’s well worth the effort as it provides a view on KPIs and how operators define and measure success and what their strategic objectives are. Reading the KPIs of some operators is like time travel. All of a...
This article was first published in RCR Wireless News.
The vast majority of CSPs have digitally transformed the systems and automated many of the processes to support their B2C customers. Many are now turning their attention to transforming the systems that they use to support their B2B customers.
47% of complaints from customers to their mobile operators are about network related issues, such as loss of service outages or poor connection speed. For fixed broadband operators that figure jumps to 66%*. But often customer care agents and bots don’t have access to the network data to give a reason for the network issues and have no idea when the issue is going to be fixed. Maybe this would...
Each year, the leading consulting firm, PWC carries out a CEO survey. They ask CEOs, from a range of industries, what their most important priorities are. In telecoms, the number 1 priority on the CEOs’ to-do list was ‘reinventing the telecoms model’.
Efficiency of AI Assisted Customer Care and Agility Enabled by No/Low Code BSS on Display at DTW
Helsinki, Finland, 5 June 2024 - Qvantel, a front-runner in Digital BSS, today announced the innovative solutions and advances that it will showcase at TM Forum’s Digital Transformation World (Copenhagen, 18-20 June). These include: