Martin Morgan

Martin Morgan is the Head of Digital Marketing at Qvantel. With 30 years’ experience in mobile communications software, Martin has worked in mobile since the early days of the industry. He’s ran the marketing teams for several BSS companies and served on trade association and company boards.

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Qvantel Recognised in Two Gartner® Market Guide Reports

Helsinki - 24 November 2022 – Qvantel, an innovator in Digital BSS, announced that it has been recognised by Gartner® in two industry reports in 2022 – the Market Guide for CSP Revenue Management and Monetization Solutions* and the Market Guide for CSP Customer Management and Experience Solutions**.

Expanding on 5G Business Models to Open New Metaverse Opportunities

This article was first published in The Fast Mode.

CSPs can go beyond providing the high-speed networks on which the metaverse runs. Many are developing new 5G led business processes today that can be further developed and fine-tuned to support the business opportunities that the metaverse will open up to CSPs. Key to this will be partners.

5G Slicing and the Impact on BSS

I recently heard an ad on the radio from Sky TV. They’re on an advertising blitz just now to get customers to buy their new TV, Sky Glass. It’s a smart TV that comes with Sky services along with integration to Netflix, Disney+, and Amazon Prime built in. At the end of the ad when the voice-over speeds up with the usual terms and conditions stuff I heard the words ‘recommends a minimum broadband...

The Need to Move from 'Call Now' to 'Buy Now'

This article was first published in RCR Wireless.

According to the European Commission, over 99% of European businesses are classified as SMEs (small to medium enterprises). To fit in this sector companies need to employ less than 250 staff, and the vast are described as micro-businesses employing less than 10 staff.

MWC: It's Big, It's Busy and It's Back

I think it’s fair to say that when the Omicron variant of Covid appeared in late December, a lot of people in the industry feared the worst for MWC22. Would the event be cancelled, would it be postponed, and if it did go ahead, would anyone go?

Qvantel Recognised in 2022 Gartner® Market Guide for CSP Customer Management and Experience Solutions

Helsinki – 7th February 2022 - Qvantel, a leader in Digital BSS, announced that it has been represented in the 2022 Gartner Market Guide for CSP Customer Management and Experience Solutions. “CIOs at CSPs can use this Market Guide to identify market trends and hone sourcing strategies for customer management and experience solutions, targeting desired outcomes” according to Gartner®.

Qvantel and Nokia Chosen to Provide Cloud-Native Monetization and Digital BSS for Rock Connect

A jointly deployed solution will enable the greenfield operator to excel at customer service and roll out new service offerings and develop new revenue streams

Helsinki – 3rd February 2022 - Qvantel and Nokia today announced that the companies have been selected by Rock Connect to deploy cloud-native monetization and Digital BSS solution to support the Jamaican operator’s service launch and...

Digital Transformation Reaches Adolescence - What’s Next?

This article was first published in The Fast Mode.

If 2021 was about digital transformation hitting adolescence but not quite maturity and 5G starting to tilt revenues upwards, then 2022 is going to see increased focus on the digitalisation of the customer experience through the start of hyper-personalisation activities.

DNA Awards Qvantel Multi-Year Digital BSS Contract

Finnish operator’s cloud-based digital transformation strategy delivers enhanced agility enabling world-leading customer data usage and increased ARPU

Helsinki – 10th November 2021 - Qvantel, a leader in Digital BSS, today announced a multi-year contract extension to supply its Qvantel Flex BSS to Finnish telecoms operator DNA. This sees the addition of fixed broadband and TV customers to Qvantel...