Martin Morgan

Martin Morgan is the Head of Digital Marketing at Qvantel. With 30 years’ experience in mobile communications software, Martin has worked in mobile since the early days of the industry. He’s ran the marketing teams for several BSS companies and served on trade association and company boards.

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The Main Trends in Telecoms in 2024

This article was first published in The Fast Mode.

Generative AI was the big tech story of 2023, and in telecoms, we’re starting to see CSPs use AI to improve operations. Additionally, the need to move beyond selling connectivity is driving CSPs to change in order to grow, impacting the technology they use to run their business. In this article, we explore four major trends for the telecoms...

Generative AI and Telecoms – How to Best Navigate Through the Potential Trough of Disillusionment

This article was first published in Telecoms.com.

Anyone who has worked in telecoms technology will have seen new tech come and go. Some have been more hyped than others, and generally the greater the hype (and associated expectations) the greater the initial disappointment when the technology is rolled out. Is generative AI going to be any different given the amount of investment and momentum...

Vision Pro – Can It Be Better With 5G?

Apple don’t make a wide range of products, but the ones they make tend to be very, very successful. The recent launch of Apple’s Augmented Reality (AR) Vision Pro headset at the Apple Worldwide Developers Conference (WWDC) in early June has therefore gathered a fair amount of interest and a lot of media coverage. One of the big questions is what will this mean for CSPs? Given that Vision Pro...

5G, IoT, and the Move Beyond Connectivity

This article was first published in Southern Asia Wireless Communications.

In Southeast Asia, 5G is starting to be rolled out and several operators have even launched 5G standalone (SA) networks. For most existing users, 5G is just like a faster 4G – which is good, but only when 5G SA starts to be rolled out will communications service providers (CSPs) have an opportunity to take a much stronger...

Qvantel Recognised in Two Gartner® Market Guide Reports

Helsinki - 24 November 2022 – Qvantel, an innovator in Digital BSS, announced that it has been recognised by Gartner® in two industry reports in 2022 – the Market Guide for CSP Revenue Management and Monetization Solutions* and the Market Guide for CSP Customer Management and Experience Solutions**.

Expanding on 5G Business Models to Open New Metaverse Opportunities

This article was first published in The Fast Mode.

CSPs can go beyond providing the high-speed networks on which the metaverse runs. Many are developing new 5G led business processes today that can be further developed and fine-tuned to support the business opportunities that the metaverse will open up to CSPs. Key to this will be partners.

5G Slicing and the Impact on BSS

I recently heard an ad on the radio from Sky TV. They’re on an advertising blitz just now to get customers to buy their new TV, Sky Glass. It’s a smart TV that comes with Sky services along with integration to Netflix, Disney+, and Amazon Prime built in. At the end of the ad when the voice-over speeds up with the usual terms and conditions stuff I heard the words ‘recommends a minimum broadband...

The Need to Move from 'Call Now' to 'Buy Now'

This article was first published in RCR Wireless.

According to the European Commission, over 99% of European businesses are classified as SMEs (small to medium enterprises). To fit in this sector companies need to employ less than 250 staff, and the vast are described as micro-businesses employing less than 10 staff.

MWC: It's Big, It's Busy and It's Back

I think it’s fair to say that when the Omicron variant of Covid appeared in late December, a lot of people in the industry feared the worst for MWC22. Would the event be cancelled, would it be postponed, and if it did go ahead, would anyone go?