BH Telecom Selects Qvantel to Modernise Its Charging and Payment Platform to Cloud-Native Solution for 5G
Bosnia and Herzegovina’s largest telecom provider upgrades its charging and monetization platform to lead the market in digital transformation, 5G services, advance new opportunities and deliver exceptional customer experience.
Helsinki, 17 February 2026 - Qvantel, a global leader in digital BSS and monetization solutions, today announced a strategic project and continuation of partnership with BH Telecom, the largest telecom operator in Bosnia and Herzegovina, to upgrade BH Telecom’s convergent charging and payments platform to a modern, cloud-native solution.
The convergent charging platform will utilise the charging engine and payments system from Optiva, now part of Qvantel. This advanced platform will allow BH Telecom to leverage innovative capabilities to elevate customer experience. The platform’s cloud-native agility and test automation framework will accelerate BH Telecom's time-to-market for launching new products and services. The upgrade will also empower BH Telecom with 5G capabilities and advanced monetization opportunities to capitalise on the approaching 5G market in Bosnia and Herzegovina, further solidifying its market leadership.
“Our system modernisation and upgrade to Qvantel’s cloud-native, 5G-enabled monetization platform will position us to lead the market in digital and future 5G services, deliver exceptional value to our customers and continue establishing BH Telecom as a leading digital platform,” said Amel Kovačević, CEO of BH Telecom.
The platform upgrade initiative aligns with BH Telecom’s broader goals of digital transformation, which are to contribute to societal well-being, enhance customer satisfaction and loyalty, and leverage its partner ecosystem for increased service quality and technological growth. To remain at the forefront of industry standards, BH Telecom continually invests in fostering technological advancement, emphasising the significance of technology in shaping the future of Bosnia and Herzegovina.
"We value our collaboration of over a decade with BH Telecom. Originally an Optiva customer, BH Telecom is implementing the online charging and payment platform, now part of the wider Qvantel Flex full BSS and monetization suite. This means that we can further build upon our partnership to power and support BH Telecom’s digital transformation and future-ready strategy, delivering the best communications experience to its customers," said Robert Stabile, Senior VP of Qvantel.
About BH Telecom
BH Telecom JSC is the leading telecommunications operator in Bosnia and Herzegovina, committed to developing digital solutions and delivering reliable, modern services. Through continuous investment in technology and customer experience, we are building the country’s digital future.
Through our solutions, we enhance efficiency, flexibility, and user support - strengthening digitalization processes and reaffirming our role as a technology leader.
About Qvantel
Qvantel, established in 1995, is a leading provider of digital BSS and monetization software for the telecommunications and digital services industry. Qvantel Flex is an AI-driven BSS and monetization suite enabling operators to launch new offers rapidly using low/no-code configuration and automation. In 2025, Qvantel expanded its operations and portfolio with the acquisition of charging and BSS supplier Optiva. Qvantel supports 70+ operators in over 40 countries, powered by 1,000+ specialists across all global regions. www.qvantel.com
Press Contact
Martin Morgan
martin.morgan@qvantel.com